Customer Service Representative
Part-time in the ticket office (avg. 20 hours/week)
$15/hour (day/night/weekend availability required)
We are looking for personable candidates who excel in a customer service setting. Frequent patron interactions (sales, exchanges, general information) require strong people skills. Computer savvy and accurate cash balancing are a must.
- Collects money and checks delivered by mail or directly from the public
- Posts and verifies receipts, checks and cash
- Refers utility customers to customer service personnel in cases of incorrect statements
- Reconciles daily receipts
- Prepares daily receipts batches for data processing
- Sells admission tickets at public buildings
- Totals bills, vouchers and cash
Training and Experience: Graduation from high school or possession of a General Educational Development Certificate (GED) and two (2) years of general office experience; or an equivalent combination of training and experience.
Knowledge, Abilities and Skills: Some knowledge of elementary bookkeeping.Ability to learn to operate cash registers, validating equipment, adding machines, calculators, cathode ray tubes, and money changers; and the ability to understand and influence the behavior of others within the organization, customers, or the public in order to achieve job objectives and cause action or understanding.
Licenses and Certificates: None required.
Job applications are available below or in person at the Tulsa PAC ticket office (10:30-5:30 M-F).
We are proud to be an Equal Opportunity Employer and do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.