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On-Site Information

Assisted Listening Devices

The PAC has a Listen Technologies RF system to assist the deaf and hard of hearing. It is available at coat check for Chapman Music Hall events. Ask the house manager on duty for equipment for the Williams, Doenges and Norman Theatres. Devices are provided at no cost.
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ATM

ATMs are available for your convenience in the Third Street and Second Street lobbies.
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Coat Check/Binoculars

You may check your coat in the 3rd Street lobby of Chapman Music Hall for $.50 per item. There is no Coat Check available in the Williams lobby for events in the Williams, Doenges or Norman Theaters.

“Rhinoculars” are available for rent in the 3rd Street lobby for events such as opera, ballet and Broadway musicals. The rental cost is $5. For security, patrons must also leave a credit card or driver’s license.
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Concessions

Soft drinks, alcoholic drinks, water and a variety of candy and are available for purchase in the PAC lobbies. Candy, bottled soft drinks and water with lids are allowed in all our theaters. In addition, drinks cups with snap-on lids are sold at the concession stands. Any drink item sold by the PAC is allowed in the theater in one of these cups. Our theaters have excellent acoustics. Please unwrap candy before a performance starts or during intermission.
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Digital Devices

Please silence all cell phones and message systems before entering the theater. Please note that the opening and closing of cell phones and sending messages may disturb patrons and performers.
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Emergency Contact

In order to find you quickly in an emergency, leave your seat location and the name of the event you are attending with caregivers. The PAC number to give to caregivers is the PAC Security Office phone line, (918) 596-7131.
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Inclement Weather

The cancellation of performances, and refunds or exchanges due to bad weather, is decided upon by the presenting organization. The PAC will post cancellation notifications on its social media accounts (i.e. Facebook, Twitter, Instagram) and the PAC website.
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Intermission Magazine/Programs

INTERMISSION is the official program for events held at the Tulsa Performing Arts Center. This magazine contains short informational pieces about current and upcoming events as well as full-length stories, interviews and a Q&A each month. Performers and celebrities are among those featured. Information specific to the performance you are attending (if available) is inserted into the magazine. Program information specific to the event being attended is provided by presenting organizations and inserted into the magazine. The organization presenting the event may choose not to supply program information.

INTERMISSION content is managed by PAC staff. For questions or matters related to content or permission to reproduce, contact Editor Nancy Bizjack (nbizjack@cityoftulsa.org) or Director of Marketing Adam J. Foreman (aforeman@cityoftulsa.org). To advertise in INTERMISSION, contact Langdon Publishing. (jim@langdonpublishing.com) or 918-585-9924, ext. 19.
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Lost & Found

Should you misplace anything while at the PAC, please check with an usher or House Manager. If your item cannot be located before you leave the premises, or if you don’t know something is missing until later, you may call the PAC at (918) 596-7122. Items found in the theater are kept at the front desk in our administrative office, which is accessed from Second Street.
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Photography/Recording Devices

Taking photos (with or without flash) and videos, or recording an event in any manner is prohibited. The taking of flash photographs may be dangerous for the performers. Recorders, cameras and cell phones with built-in cameras and other recording devices may be confiscated.
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Restrooms

Restrooms are located on the balcony, mezzanine and Third Street lobby floors for Chapman events, and immediately adjacent to the John H. Williams Theatre lobby for events in the other theaters. A large suite of restrooms is located on the Promenade level. Chapman Music Hall patrons can exit the west doors of the theater for easy access.
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Smoking/Other Considerations

The PAC is a tobacco-free facility. Smoking and vaping are not allowed nor is the use of chewing tobacco. Also, please be aware that many people are allergic to cologne and perfume. The PAC is a "no carry" facility.
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